Open Access Opinion

Transformative Technologies in Public Relations Education

Eugene CHAN*

Technological and Higher Education Institute of Hong Kong, Hong Kong

Corresponding Author

Received Date:October 13, 2025;  Published Date:November 14, 2025

Abstract

The PR education sector stands at the crossroad: not only in generative and analytic technologies (AI, immersive media, sophisticated analytics) bringing about a new world of practice and object of pedagogy, but they are also being used as educational tools in and of themselves. Throughout this exchange, it has been contended that the revolutionary technologies must be a fundamental component of the PR curriculum and not an add-on, and they need to be ethically driven literacies. Three items in order of priority can be recommended, i.e.; (1) creating experiential modules, which are self-evidentiary of the industry tools (media monitoring, synthetic focus groups, generative visuals, immersive storytelling); (2) providing data governance and media ethics and critical AI literacy throughout the course; and (3) creating a framework of faculty development and technical support for facilitating alignments among pedagogy, assessment, and infrastructure. Real-world applications and a blueprint for program leaders are outlined in this discussion.

Introduction

These technologies are revolutionizing the PR working environment by automating and silica events, and person-mining the audience and inexhaustibly generating creative content. Teachers need to be conscious of the fact that: not only must graduates be knowledgeable on how to use the tool but they should also possess the discretion to use the tool properly. Industry reports dictate the real functions such as AI media monitoring and sentiment analysis, advanced attribution, AI-generated interest groups, created pictures, and AR narrative experience that have already borne changing practice and thus must address learning results. In the meantime, studies concerning the issue of higher education explain that to adopt AI in teaching and evaluation, institutional initiatives (faculty training, curriculum revision, ethics, access companies) must be provided.

Why transform PR curricula now?

The three forces coming together make change in the curriculum imperative. To start with, employers demand analytical literacy and integrity (real-time monitoring, attribution model, measurement dashboard) to be measurable. Second, generative tools (text, image, audio, and video) alter the definition of originality, necessitating a reconsideration of assessment and academic integrity. Third, institutional research cautions that unless the ethical, equity, and infrastructure gaps are addressed, learning and public trust will be jeopardised; therefore, faculty development and governmental planning need to be prioritised.

Practical curriculum moves (three priorities) Make technologies experiential and assessment-aligned

Break experimental lecture coverage into lectures with practical modules, wherein students will operationalise medialistening dashboards, A/B copywriting with AI-aided copywriters, test messaging using synthetic focus groups, and A/B multi-touch attribution models. These activities will have to be measured against live KPIs (reach, sentiment change, conversion metrics) and reflective segments that test the limits of the tool.

Teach governance and critical AI literacy across the program

Ethics, data protection, bias in models, and detection/response to synthetic media (deepfakes) may not be taken in isolation and made a course. Instead, incorporate case studies and mini-projects into strategy classes, ethics classes, crisis communications classes, and measurement classes. Learners should be taught how to use the tools as well as how to self-authorise their work to mitigate fair, provenance and reputational risk.

Invest in people and infrastructure

The process of integration should be steered by the strategic investment in the development of the instructors and a committed technical support with the educational technologists contributing to the process of matching the methods of teaching to the new platforms. The school ought to support short term, recurrent faculty fellowships on feasible technology integration. Mutual and workable learning settings should be established among students, and strict data-management directives should be put in place. These measures have been found to be important predictors of sustainable adoption by higher education research.

Risks and Mitigation

The transformative technologies are able to magnify differences in access (access gaps), make decisions of questionable ethics, and generate overconfidence in algorithmic outputs. Mitigation is feasible: make sandbox tools accessible to everyone (or lowcost equivalents), have them make statements of transparency regarding student-created work with any form of generative tool, and make them take courses on bias, privacy and legal restrictions.

Conclusion and Roadmap

Programs are required to train a technologically intensive workforce; hence, they should act within 12 months: (1) establish an integrated analytics and creative lab; (2) institute a mandatory course analogous to design technology literacy; (3) establish two faculty-technology fellowships; and (4) institute an instructortechnologist working group to sustain tools and governance. The justification of these remedies has its own basis to practice and even theory of education. Their focus is on the morality and social justice, as well as training graduates also without purely technical knowledge, but readiness to make effective choices.

Implementation note Program administrators should visualize learning consequences compared with accreditation procedure, pilot one core course, results monitor in accordance with blended methodology, e.g. student performance employer evaluation and equity audit with yearly revisits. Pilots must be accompanied by budget templates and vendor-neutral tool lists so that they can be open and portable [1,2].

Acknowledgment

The author thanks colleagues and industry practitioners who informed this perspective.

Conflict of Interest

No conflict of interest.

References

  1. Rodsevich M (2023, updated 2025) PR and AI: 21 ways artificial intelligence is changing the PR game. PRLab.
  2. Chasokela D (2025) Harnessing artificial intelligence: Transformative technologies in contemporary higher education. Journal of Computers for Science and Mathematics Learnin.
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