Intelligent Automation: The Future

Intelligent automation is the combination of artificial intelligence (AI) and robotic process automation (RPA) that is used to create smart business processes and workflows that think, learn, and make decisions on their own. It represents an evolved stage of automation in which machines mimic human actions and possess cognitive capabilities, including machine vision, natural language generation (NLG), speech recognition, and machine learning (ML). Such kind of machines with automated intelligence assimilate vast amounts of structured and unstructured data, analyze, understand and learn on the go, and then intelligently automate processes to bring in more operational and business efficiency. This may involve processing millions of documents and applications a day, identifying and resolving issues within each, and synthesizing improvement recommendations. The concept of automation in the digital world is evolving, and the technology is progressing by adding more capabilities of the human thought process into machines each day.